What is DirtBusters?
DirtBusters is a professional commercial cleaning service. We improve your work environment and make an inviting place to welcome your employees, customers and guests. We use professional grade Proctor & Gamble “green” cleaning products and quality commercial equipment.
What makes DirtBusters different?
With our applicant pre-screening, police records check and drug testing of all new hires, we insure quality employees. Then we thoroughly train and provide identifiable uniforms. A communication log book is kept at every location to be used by customers and the assigned building technicians regarding issues to be addressed. DirtBusters has a state of the art computerized employee time clock system that verifies the place and location of our employees. We have an account manager that will regularly check in with you and make sure all your needs are being met. And we are always a phone call away.
Is DirtBusters limited on the kind of buildings they clean?
No, we do post construction cleanups for many local construction companies. We work for Government facilities, Banks, CPA firms, Medical facilities, Schools, Churches, Law firms and so on.
Is DirtBusters licensed, bonded and insured?
Yes, we are licensed, bonded and insured and employees are covered with worker’s insurance.
How long have you been in business?
DirtBusters has been in business since 1989.
Are you local?
Yes. Our headquarters are in Barboursville, West Virginia
Is this a Franchise?
No, we are not a franchise. DirtBusters is independently owned.
What types of service does DirtBusters provide?
- Commercial contract cleaning
- One-time and spring cleaning
- Construction clean-ups
- Strip & wax tile floors
- Regularly scheduled buffs
- Carpet cleaning
- Window cleaning
Is a contract required?
Contracts are for on-going cleaning, but an agreement may be necessary for short-term clarification.
How long does a contract last?
A contract usually is one year. Contracts that require large equipment purchases could be two years or more.
Are discounts available for large contracts?
Discounts are available for large contracts, more branches or locations and additional years.
Can we adjust our cleaning levels?
Yes, we can be flexible in achieving your goals. DirtBusters a variety of methods to adapt to changing needs. We value the relationship with our customers and want them to be happy with our service.
What areas do you serve?
We serve the greater Tri-State area within a 60 mile radius including Ashland, Ironton, Portsmouth, Charleston, and Huntington.
What days are DirtBusters available?
Our building technicians are available Sunday-Saturday, although we encourage customers to stay within the normal work week.
How many buildings do you have?
We average 200 regular customers.
Do you have a back-up plan for cleaning?
Yes, we have arrangements for coverage.
Do you have after hours, emergency phone number?
Yes, even though our office hours are from 8:30 am to 4:30 pm you can call the main office and leave your message. Our phone system forwards the call to a manager and we will contact you as soon as possible.
What is the process to receive a free estimate?
The next step is to set up an appointment with one of our representatives to consult with you on your facility and evaluate your needs.
How many employees do you have?
We average around 90 employees.
How many mangers do you have?
Presently we have five managers.
Are your employees trustworthy?
We hire quality individuals through a thorough employment screening, references, background check and drug test. We look for individuals who present honest, ethical and conscientious qualities. We train them to be efficient and professional.
What is your employee turnover rate?
At 98%, DirtBusters is much lower than the national average (300%) for janitorial service companies.
